교환/반품
교환/반품 안내
교환 및 반품이 가능한 경우
- 수령하신 제품이 주문하신 제품과 다른 제품이 배송이 되었을 경우.
* 수령하신 날을 기준으로 24시간 이내에 고객센터 또는 게시판으로 문의 부탁드립니다.
* 3일 이내에 반송 조치를 취해주셔야 합니다. (왕복교환: 60.000원 반품: 30,000원의 비용이 발생합니다.)
교환 및 반품이 불가능한 경우
- 물품 수령 후 24시간이 지났을 경우.
- 고객님의 부주의로 인해 상품이 훼손된 경우.
- 고객님의 사용 또는 일부 소비에 의하여 상품의 가치가 현저히 감소한 경우.
- 시간의 경과에 의하여 재판매가 곤란할 정도로 상품 등의 가치가 현저히 감소한 경우.
- 복제가 가능한 상품등의 포장을 훼손한 경우. (자세한 내용은 Q/A 게시판, 카카오톡 상담을 이용해 주시기 바랍니다.)
환불안내
제품의 특성상 비트몰 에서는 원칙적으로 환불이 되지 않습니다.
단, 결제후 불가피하게 제품의 품절 사유로 배송이 불가할 시 100% 전액 환불해드립니다.(운영자가 직접 구매자님께 통보)
제품 특성상 단순 변심에 의한 환불은 절대로 안되니 신중한 구매 부탁드립니다.
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![[BOTTEGA-보테가베네타] Knot Lock 놋 락](https://bt-mall7.com/data/item/1758358531/thumb-7ZmU66m07Lqh7LKY20250906175718_100x100.png)
![[Hermes-에르메스] 켈리 36 데페슈 브리프케이스 앱송](https://bt-mall7.com/data/item/1750234467/thumb-7Iqk7YGs66aw7IO320250618170508_100x100.png)
![[GOYARD-고야드] 벨베데르백 PM](https://bt-mall7.com/data/item/1749972715/thumb-7ZmU66m07Lqh7LKY20250906175718_100x100.png)
![[CHANEL-샤넬] 브레이슬릿](https://bt-mall7.com/data/item/1750829995/thumb-33_100x100.png)
![[Cartier-까르띠에] Tank Americaine -탱크 아메리칸 쿼츠](https://bt-mall7.com/data/item/1747402629/thumb-thumb7ZmU66m07Lqh7LKY20250624111346_600x600_100x100.png)
![[LOUIS VUITTON-루이비통] 공용 벨트](https://bt-mall7.com/data/item/1746239828/thumb-1745501784_75_0_100x100.jpg)
![[PRADA-프라다]스트라이프 폴로 카라 코튼 티셔츠](https://bt-mall7.com/data/item/1761455722/thumb-7ZmU66m07Lqh7LKY20251023182215_100x100.png)
![[LOUIS VUITTON-루이비통] 키폴 반둘리에 45](https://bt-mall7.com/data/item/1769607292/thumb-7ZmU66m07Lqh7LKY20260108180955_100x100.png)
![[ROGER VIVIER-로저비비에] 비브 런 라이트 스니커즈](https://bt-mall7.com/data/item/1775215508/thumb-7ZmU66m07Lqh7LKY20260119144744_100x100.png)
![[DIOR-디올] 파우치 미니 메신저백](https://bt-mall7.com/data/item/1750639601/thumb-7Iqk7YGs66aw7IO320250618170508_100x100.png)
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